STANDARD RETURN POLICYYou can initiate a return for most new and unopened items within 5 days of delivery for a full refund.* You must return items in new or unused condition with all original materials included with the shipment. We must receive your returned items at our processing facility within 15 days of delivery. We inspect all returned items and award a partial refund for opened or used products. If the return is a result of our error or defective product, we will refund the full cost of the merchandise and shipping charges.
Defective Product and Returns Due to Our ErrorYou may return defective items, items damaged at the time of receipt, and incorrect items received without penalty.** Your return shipping charges will be waived. When we receive your return, we inspect the item and provide a replacement or issue a refund. If the product is not defective, return shipping fees will apply and/or a partial refund may be issued.